Privacy policy

This Privacy Policy explains how Yardmark collects, uses, stores, and protects personal information when you visit our website, place an order, contact our customer support team, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with Yardmark, we may collect information including:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction information

  • Payment-related information

  • Device and browser information

  • IP address

  • Website usage information

  • Communications you send to our customer support team

Payment information may be processed directly by the payment providers available through our website. We do not necessarily receive or store complete payment card details.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders

  • Arrange shipping and delivery

  • Provide order and tracking updates

  • Process returns and refunds

  • Respond to customer enquiries

  • Detect and prevent fraudulent transactions

  • Maintain and improve our website

  • Comply with legal obligations

  • Protect our customers, business, and website

Where required, we rely on an appropriate lawful basis for processing personal information.

3. Sharing Personal Information

We may share information with service providers where reasonably necessary to operate our store.

These may include:

  • Payment processors

  • Shipping and logistics providers

  • Website and e-commerce providers

  • Customer support services

  • Analytics and technology providers

  • Fraud prevention and security providers

  • Professional advisers and authorities where required by law

We only share information where reasonably necessary for the relevant purpose.

4. Cookies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website usage, and support analytics or advertising where applicable.

Where required by law, you will be provided with appropriate choices regarding non-essential cookies.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, meet legal and accounting requirements, resolve disputes, and enforce agreements.

6. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion in certain circumstances

  • Restrict certain processing

  • Object to certain processing

  • Request transfer of certain information

  • Withdraw consent where processing relies on consent

Some rights are subject to legal limitations and exceptions.

To submit a privacy request, contact support@yardmark.com.

7. Data Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information.

However, no online system or electronic transmission can be guaranteed to be completely secure.

8. International Data Processing

Some service providers may process information outside the United Kingdom.

Where required, appropriate safeguards are used for international transfers of personal information.

9. Children's Privacy

Our services are not intended for children to make purchases independently. We do not knowingly seek to collect personal information from children contrary to applicable law.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The latest version will be published on our website.

Contact Us

For questions about this Privacy Policy or your personal information:

YARDMARK

Address:
8 S Hermitage St
Newcastleton, TD9 0QR
United Kingdom

Phone: +44 20 7581 3277

Email: support@yardmark.com

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (GMT)